Hoto Art Therapy
Hoto Art Therapy
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FAQ

SHOP | FREQUENTLY ASKED QUESTIONS

Return Policy

All Hoto Art Therapy Products sales are final.

We are a small business striving to do our very best to offer you thoughtful quality products, please contact arielle@hotoarttherapy.com if there are any concerns regarding your order upon delivery (i.e. damaged goods, wrong product) and you will be contact within 3 business days.

Shipping

All Hoto Art Therapy products will be shipped through Canada Post within 1-7 business days of purchase.

Hoto Art Therapy offers a $15.00 flat rate shipping fee for Canadian orders.

Hoto Art Therapy offers a $20.00 flat rate shipping fee for continental US orders.

for International orders outside of Canada or the continental US please send an email to arielle@hotoarttherapy.com to receive a shipping quote.

Fees | Taxes

All prices are in Canadian Dollars, Canadian purchases will be charged HST.

International customers are responsible for all customs, duties or brokerage fees that may be applied by your country of residence.

Safety | Caution

Please note that our products contain small parts and are intended to be completed under the supervision of an adult. Our products are not considered toys and should be handled with care. Hoto Art Therapy is not responsible for any injury or damage caused through the use of our products.

Terms | Conditions

As a customer of Hoto Art Therapy you are agreeing to the terms and conditions listed above, please note that these are subject to change.

Privacy Policy

It is Hoto Art Therapy’s policy that no customer information will be shared and that all information will be kept confidential.

Copyright © Hoto Art Therapy 2019